.|. Once payment has been made, items will be made and posted out within 3 - 5 days

.|. Orders can be cancelled. Cancelled order is subjected to a 10% restocking fee. However, once the item is shipped, the order cannot be cancelled.

.|. We ship worldwide and your fee is calculated when you order depending on your location

.|. You can choose to have all orders 'Signed For' & 'Tracked'

.|. If orders are NOT 'Signed For' & 'Tracked' DollHouse Trinkets take no responsibility for lost and undelivered packages.

.|. Most items are made to order and can take between 3 - 5 days to be made and shipped. If longer, we will contact you directly.

.|. If you have any special shipping requirements, please contact us when you place your order.

GENERAL:

.|. What methods of payment do you accept?
We accept all methods of payment.

.|. How do I look after my jewellery?
To maintain the beauty of your jewellery, keep it away from getting wet, salt water, chlorine (swimming pools) and all heavy detergents and cleaning agents.

.|. Do you ship overseas?
Yes, we ships Worldwide. However, we are not responsible for lost or stolen packages after we have posted them.

.|. I've received my item and it is broken. What do I do now?
Contact me, within 5 business days, letting us know. You MUST send us back your package to receive an exchange.

.|. Do you offer Wholesale?
No

Any other questions, please use Contact me

Thank You!!